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IV. DISPENSING CANNABIS



1. Valid ID

Dispensaries will only distribute to clients who present valid ID that identifies them as clients of the dispensary.


2. Quantity Restrictions

Due to clientsf budget restrictions, health considerations, and personal convenience, dispensaries must make available to clients the option to purchase smaller or larger quantities at one time. To address concerns of diversion, dispensaries must reserve the right to limit individual client purchases. Dispensaries reserve the right to retain enough cannabis on site to fulfill all potential patient needs.


3. Variety of Strains

In order to effectively treat a wide variety of symptoms and conditions, offering a variety of strains is essential.


4. Cannabis Products

To address diverse client needs, it is important to have a variety of cannabis products available. These products may include:

β€’ Edible Products. Ideally some should be wheat, dairy and sugar-free, as many clients may have to avoid these ingredients in their diets.
β€’ Cannabis-infused cooking oil and butter. These can be used for cooking or for direct oral ingestion.
β€’ Hashish. This form of cannabis provides a concentrated dose of cannabinoids, allowing a patient to consume less plant matter to achieve the desired therapeutic effect.
β€’ Tinctures. Typically alcohol-based and available in drops and/or spray form, and designed to be absorbed through the mucous membranes in the mouth. Glycerin-based tinctures can be effective for clients who do not use alcohol.


5. Selection Support

Clients should be made aware of all relevant information about the strains, such as the effects and organic cultivation status. Dispensary staff should be well informed about the strains and products being distributed. Gathering feedback from clients on the efficacy of each strain can provide valuable data to equip staff in assisting clients to select the right strain. Cannabis should be displayed in a well-lit and clean display area so that clients can properly view and select their medications.

6. Handling and Storage

Clean hands, gloves or tongs must be used while handling the cannabis. Cannabis should be stored in a cool, dark and dry location. It is essential that cannabis be stored in food-safe containers to avoid any contamination during storage or transportation.


7. Packaging

ideally, cannabis distributed by compassion clubs should be labeled. The label should contain the name of the strain, batch, quantity, as well as clearly indicate that it is for medical use and not intended for resale.


8. Pricing

Medical cannabis must be affordable to those in need. It is imperative that this medicine be covered by provincial and private healthcare insurance plans, as are pharmaceutical medicines used to treat the same conditions. In the meantime, Clubs must strive to offer clients the lowest price possible, and attempt to provide donations when available.


9. Sales Records

Individual client purchases must be accurately recorded with the goal of improving individual treatment, as well as to ensure that quantities being purchased do not suggest re-distribution. Clients may have access to this information at any time.


10. Purchasing Options

Due to the severity of illnesses or the location of residence of some clients, there should be alternatives to purchasing their medicine in person at the dispensary. Some options include assigning a designated purchaser or caregiver, providing a delivery service, and/or establishing a gmail-outh program. Since due diligence must be taken to ensure the medicine goes directly to the client, each dispensary should create clear procedures for such programmes.


11. Right to Refuse Service

Dispensaries must have the right to refuse service should a client not produce valid I.D., interfere with the safe, friendly and secure environment for all clients and staff and with the smooth daily operations around the distribution of cannabis, or if they become rude, violent or disrespectful of the staff, fellow clients, or members of the community at large.


12. Visitors

To support dispensary clients who are traveling away from their home community, dispensaries can, at their discretion, offer medicine to clients of other clubs that adhere to the basic eligibility guidelines (see above Section II). To ensure proper documentation, all visitors must provide the following to the host dispensary:
  • Valid cannabis club/state program card and/or Health Canada license.
  • Healthcare practitionerfs statement from another cannabis club/state program or a medical marijuana prescription. (Canadian license holders do not need to submit this)
  • Picture identification.
  • A signed release of information form so that information can be verified with clubs and state registries. (Health Canada does not have a system for verification.)
  • A signed consent form.
  • Visitors from the USA must also sign a waiver declaring that any cannabis procured from the dispensary is for their use in Canada only.

Once approved, visitors should be permitted a certain number of visits per year after which they must become full clients (i.e. pay any registration fees and participate in the registration process) in order to access services.

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